JustRight Scotland has officially launched a new free, confidential advice line called Ukraine Advice Scotland.
This project, funded by the Scottish Government, is fully operative and will provide help and support to Ukrainians and their families on legal routes for seeking safety in Scotland.
To access this service, people can call the advice line number 0800 995 6045 and/or email email@example.com.
The helpline is available every Tuesday, between 10am and 1pm, and every Thursday, between 10am and 1pm.
Ukraine Advice Scotland provides free legal support and information regarding immigration routes to Scotland, as well as interpretation for advice calls.
This service is run by our qualified solicitors and legal caseworkers.
How does the helpline work?
The helpline is a national service, and it is open to Ukrainians and their family members who require help with understanding the legal immigration routes for seeking safety in Scotland.
By calling 0800 995 6045, Ukrainians and their families will be able to ask for advice and information and speak with one of our qualified staff members, free of charge and with full confidentiality, so that they can advise on how to reach Scotland legally and safely.
For example, you can ask us about how to apply to come to the UK through the Ukraine Family Scheme or for advice on how to apply for a refugee status in Scotland. Please note that we do not provide information on sponsoring a Ukrainian refugee in Scotland, you can read further details here: Homes for Ukraine.
If you have other questions, for example, about your rights after you come to Scotland, we can also provide some advice on these topics, or we may signpost or refer you to our partner organisations working to welcome Ukrainians in Scotland, for example, the Scottish Refugee Council.
If you are not able to call our helpline from outside the UK, or during those times, or if you require an interpreter, you can email us firstname.lastname@example.org and we can arrange to call you back.
Why have we launched this helpline?
As the Ukraine emergency unfolds, Scotland – like the rest of UK, is expecting thousands of refugees fleeing war and coming to our country in search of support. This helpline, funded by the Scottish Government, is an urgent response to provide free and confidential legal advice to those who are seeking a route to safety and need help navigating the UK immigration process to get here.