Worker Support Centre

JustRight Scotland has officially launched the Worker Support Centre (WSC). Funded by the Scottish Government, the WSC provides free, confidential support, information and advice, including legal advice, to people of all nationalities in Scotland on the Seasonal Worker Visa scheme.

 

Our team

Our support and advice service is staffed by our part-time outreach support workers, Margarita Permonaite and Iryna Petkevica who are Lithuanian and Ukrainian former seasonal horticultural workers who speak Ukrainian, Russian and Lithuanian and will be your first point of contact with our centre.

Margarita and Iryna are supported by lawyers at JustRight Scotland, Anushya Kulupana and Kirsty Thomson, who will provide legal support and outreach. The service is also supported by a Project Advisor, Caroline Robinson.

You can find out more about our team here.

Frequently Asked Questions

What kind of support can I get?
If you are based in Scotland and on the Seasonal Worker Visa Scheme, then our outreach team are here to be a first point of contact and to assist you to navigate various issues you may be experiencing covering debt, housing, immigration and employment rights.

They will be supported by our legal team who can meet with you to provide legal advice on a range of matters including your immigration status, employment rights, access to support/housing or compensation.

With your consent, our team may signpost you to other services who can assist you further in these areas.

How do I access the centre?

You can contact us in many different ways:

  • By e-mail to wsc@justrightscotland.org.uk
  • By calling us on our free phone number 0800 0581633 which will be staffed
    Monday to Wednesday from 5pm to 8pm
    Thursday to Saturday 10am to 4pm
  • By contacting our outreach workers:
    Margarita 07554286715 (Monday to Wednesday 5pm-8pm and Thursday and Friday 9am to 5pm)
    Iryna – 07900174435 (Friday and Saturday 10am-4pm)
  • By reaching out to us through social media at Twitter, Facebook and Instagram

Please note we cannot provide advice through social media.

Our email and telephone lines are not permanently staffed but if you leave a message with your contact details, we will get back to you as soon as possible.
We can then arrange to provide you with support and advice by telephone, video call or in person.

Outreach

We will also arrange free outreach clinics around Scotland with both our support and legal staff in order to provide information.
We will provide details of these clinics on our website and social media page. If you would like to discuss arranging an outreach clinic, then please contact the centre.

I am from Ukraine
We understand that there are a lot of queries at the moment regarding the position of Ukrainian nationals on the Seasonal Worker Scheme due to the change in immigration rules and different immigration routes now available.

Our team have already been providing support and advice in this area, including legal advice, so please do get in touch with us if you need help.
We will be publishing shortly some information on the different routes available in different languages.
You can get in touch with the centre as we have outlined above. You can also contact us through our Ukraine Advice hub on 0800 995 6045.

I need an interpreter
We will be able to arrange an interpreter free of charge if you let us know the language you need. If you would prefer a specific gender of interpreter then please let us know and we will try and arrange this as well.

I am worried about confidentiality
We understand that some people may be worried about contacting us.

If your query is for some initial information and advice, you do not need to provide us with your full details. However, if you do contact our service again, we will not be able to locate any previous information taken or advice given. For some ongoing support or legal work, we may need to ask for your full details.

Due to the nature of the services we are providing, we do require to record information about each contact with our centre.
We will however keep information you give us confidential. We will not give this information to any other people or organisations unless you give us permission or we must do so by law.

You can find out more about why we record information and how we do this at our privacy note here.

Frequently Asked Questions – Russian version

Frequently Asked Questions – Ukrainian version

What you need to know about your rights and options as a Ukrainian Seasonal Worker – English version

To access our guidance, please click here.

 

 

Funding

This service is funded by the Scottish Government.
Scottish Government logo